3WAVE is the high-speed Internet service that respects your privacy. We pledge to never collect or sell your data to anyone.
Unlike other ISPs, 3WAVE doesn't require a proprietary modem or router. If we don't control your router, then we can't see the activities of your local network or track which devices are connected.
By using your own router, you can be assured that our network ends where your network begins, thus giving you complete control of your home's private network.
So, what data do we collect?
We've developed an in-house software solution which measures the performance of our internal network infrastructure. These measurements include latency, bandwidth utilization, packet loss, signal strength, uptime, etc.
We use this information to ensure that you maintain a strong and reliable connection to the Internet. This data has nothing to do with what you're doing on the Internet and everything to do how well your connection is performing.
In short, we're interested in network performance, not your personal data.